Last updated: February 2026

This Refund & Cancellation Policy applies to all services offered on the Canada Tamil Couple website.

Canada Tamil Couple is a brand operated by KO 360 Inc., Canada.

By booking or purchasing any service through this website, you agree to this policy.

1. Nature of Our Services

Canada Tamil Couple provides:

• Paid consultations
• Webinars
• Digital sessions
• Online educational and informational services

All services are delivered digitally unless explicitly stated otherwise.

2. Refund Policy

Unless explicitly mentioned on a specific service page:

All payments are non-refundable once a booking or registration is confirmed.

This includes, but is not limited to:

• Consultations
• Webinars
• Digital sessions
• Any other paid online service

We do not offer refunds for:

• Change of mind
• Scheduling conflicts
• Partial attendance
• Non-attendance
• Technical issues on the user’s side (internet, device, platform access)

3. Cancellations and Rescheduling

• Requests for cancellation or rescheduling must be made in advance.
• Rescheduling is not guaranteed and is subject to availability.
• Any approved rescheduling will be at our sole discretion.

Missed sessions without prior notice are treated as completed services and are not eligible for rescheduling or refunds.

4. Service Interruptions

In rare cases where a session is cancelled by us due to unforeseen circumstances:

We may offer one of the following, at our discretion:

• A rescheduled session, or
• A credit for a future session

No cash refunds will be issued unless required by applicable law.

5. Payments and Processing

• Payments are processed securely through authorised third-party payment gateways, including Razorpay and Stripe.
• We do not store or process payment details on our own servers.
• Any misuse may result in termination of access without refund.

Any transaction fees charged by the payment provider are non-refundable.

6. Chargebacks and Disputes

Initiating a chargeback without first contacting us may result in:

• Immediate suspension of services
• Restriction from future bookings

We encourage users to contact us directly to resolve any concerns.

7. Policy Updates

• We reserve the right to update this Refund & Cancellation Policy at any time.
• Changes will be posted on this page with an updated revision date.

8. Contact Information

For questions related to refunds or cancellations, please contact:

Email: hello@canadatamilcouple.com

Operated by: KO 360 INC., Canada